Can I change the details of my order after I have placed it?Updated 7 months ago

If you need to change the details of your order after placing it, such as updating the shipping address or switching from a swing mount to a court mount, reach out to us immediately. Making changes like updating the address is typically straightforward. We will update the necessary details at our end and send you a confirmation. In the event of wanting to change the mounting style for your medals, it can also be accommodated. Once the request is made, we will notify the production team of the change, and they can adjust the order accordingly.

To ensure the changes are made, it's best to contact us as quickly as possible since we tend to move fast with orders to meet our delivery commitments. Keep an eye out for additional emails from AusPost for tracking details or any further communication needed to finalise the changes.