How do I track my order?Updated 7 months ago

Once your order is placed and processed, we’ll send you a confirmation email with your order details, including the expected shipping date. While your order is in production, tracking information won't be available. If you need your order earlier for an event, let us know right away, and we’ll do our best to prioritise it. We also offer a priority service for an additional fee.

Once your order is completed and shipped, you’ll receive an email with tracking information. Please note, it may take a few hours after the email for the tracking number to activate. You can follow your order’s journey by clicking the tracking link in the email or entering the tracking number on the carrier's tracking page.

If you don’t see updates right away, please check back later as the system may take time to update.