How to Correct an Order After It’s Been PlacedUpdated 10 months ago

If you've realised you've selected the wrong product after placing an order, don’t worry—we can help!

What to Do:

Please contact us as soon as possible with:

• Your order number and the name of the person who placed the order.
• Details on what needs to be changed.

Recently Placed Orders:

This option applies to orders placed within the last 24 hours. If your order has been marked as fulfilled, shipped, or ready for pick-up, please refer to our Returns Policy or the relevant policy.

Pricing Adjustments:

• If the new product is higher in price, we’ll send a payment request for the difference.
• If the new product is lower, we’ll process a refund for the difference.

We're here to ensure you get exactly what you need!