How to Correct an Order After It’s Been PlacedUpdated 6 months ago

If you've realised you've selected the wrong product after placing an order, don’t worry—we can help!

What to Do:

Please contact us as soon as possible with:

• Your order number and the name of the person who placed the order.
• Details on what needs to be changed.

Recently Placed Orders:

This option applies to orders placed within the last 24 hours. If your order has been marked as fulfilled, shipped, or ready for pick-up, please refer to our Returns Policy or the relevant policy.

Pricing Adjustments:

• If the new product is higher in price, we’ll send a payment request for the difference.
• If the new product is lower, we’ll process a refund for the difference.

We're here to ensure you get exactly what you need!